Communication Services Expert Sr. Consultant
3 weeks ago
We are seeking an experienced Communication Services Expert Sr. Consultant to join our team at Veracity. As a key member of our consulting services group, you will be responsible for providing technical guidance and advice on the operations and maintenance of our clients' expansive voice networks. You will work closely with our clients to understand their needs and provide tailored solutions to meet those needs. The ideal candidate will have strong technical knowledge of Avaya's product portfolio and experience working with Avaya CM implementation and service-related work. You will also have excellent communication and problem-solving skills and be able to work in a team environment.
About the Job:
In this role, you will be responsible for providing technical guidance and advice on voice network operations and maintenance. You will also collaborate with our clients, cross-service teams, and third-party partners to ensure successful project outcomes. You will troubleshoot and resolve complex technical issues related to Avaya products. Additionally, you will develop and implement testing strategies and plans with our clients, cross-service teams, and third-party partners.
Key Responsibilities:
• Provide technical guidance and advice on voice network operations and maintenance
• Collaborate with clients, cross-service teams, and third-party partners to ensure successful project outcomes
• Troubleshoot and resolve complex technical issues related to Avaya products
• Develop and implement testing strategies and plans
Estimated Salary: $140,000 - $200,000 per year based on location and experience.
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