Network Infrastructure Specialist

4 weeks ago


Pittsburg, Kansas, United States Pittsburg State University Full time
Job Description

Pittsburg State University is seeking a highly skilled Network Support Specialist to join its Information Technology Services team. This position will be responsible for installing, maintaining, and troubleshooting voice and data network devices and infrastructure.

Key Responsibilities
  • Network Installation and Maintenance
    • Analyze and implement voice and data network design strategies following industry best practices.
    • Install, maintain, troubleshoot, and configure voice and data equipment, including PBXs, voice terminals, Ethernet switching equipment, voice and data cabling, and distribution points.
  • System Monitoring and Troubleshooting
    • Monitor voice and data systems to identify bottlenecks, failures, or other issues and report them to the supervisor.
    • Perform troubleshooting and effect repairs or replacement of failed voice or data communications equipment as needed.
  • Customer Support
    • Interact daily with customers from across the campus to ensure their voice and data network needs are being met.
    • Respond to urgent situations outside normal working hours and keep peers and the supervisor apprised of availability.
Requirements
  • High school diploma or equivalent.
  • Three years of experience with IT networking or telecom.
Preferred Qualifications
  • Bachelor's degree and five years of experience in a position with similar duties and responsibilities.
Additional Information

Pittsburg State University is an Equal Opportunity and Affirmative Action employer. We are committed to creating an inclusive environment for all employees.



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