Support Coordinator for Metro Detroit Location

1 week ago


Novi, Michigan, United States Berkshire Production Supply Full time

PTSolutions, a leading supplier of industrial tools in the Midwest and one of the top 100 distributors in the United States, is seeking a Support Coordinator to join our team at our Novi location.

About Us

We have more than 40 locations throughout the country and over 1 million square feet of warehouse space. Our goal is to continuously expand our product offerings while providing responsive personal service and same-day shipping.

We understand that our customers' businesses grow, and we grow with them. Our company offers customizable inventory options to reduce overspending and overhead, bringing our customers to the next level. We conduct on-site evaluations and provide training programs to help our customers improve their manufacturing process and reduce costs.

Job Description

The primary responsibility of the Support Coordinator is to provide support to assigned departments or divisions. This role will work closely with each member of the location to ensure that assigned tasks are executed within guidelines.

This position requires excellent communication skills, including verbal, written, and interpersonal abilities. The ideal candidate will have a positive disposition and an outgoing personality, along with self-directed qualities and the ability to stay focused and organized under pressure.

Responsibilities
  • Work closely with executives to provide support to the team.
  • Process requests from various departments.
  • Coordinate meetings and manage calendars.
  • Answer phone lines and route calls to appropriate associates.
  • Liaison to other departments and customers.
  • Reconcile paperwork as needed.
Requirements
  • High School Diploma or GED required.
  • 1+ year experience in Hospitality/Reception/Administrative Assistance or similar field.
  • Excellent communication and organizational skills.
  • Ability to multi-task and maintain a professional demeanor under pressure.
  • Strong computer literacy and proficiency with Microsoft Office and Teams.
Benefits
  • Paid Time Off.
  • Comprehensive Benefit Offering.
  • Bonus Eligible.

The estimated salary for this role is $45,000 - $55,000 per annum, based on the location and job requirements.



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