Network Systems Analyst
7 days ago
At HTC Global Services, we're seeking a highly skilled Network Systems Analyst to join our team. As a key member of our IT infrastructure team, you'll play a critical role in ensuring the smooth operation of our global network and systems.
Key Responsibilities:
- Manage software distribution, including MS Security Upgrades and standard desktop software, on a global basis.
- Prioritize and coordinate security patch and software testing schedules and distributions.
- Create custom reports and dashboards for use in planning corporate hardware and software requirements.
- Work with corporate security to identify and remediate areas of workstation risks.
- Provide 3rd level support for the SCCM infrastructure and standard desktop software.
Requirements:
- 1-3 years' experience in SCCM, MS Intune, WSUS.
- 1-3 years' Operating Systems Concepts - Active Directory, Security, OS Internals.
- 1-3 years Networking concepts - DNS, Protocols, Devices.
- Strong communication, problem-solving, and technical writing skills.
- Excellent customer service and support skills required.
Preferred Skills:
- 1-3 years ITIL Change Management.
- Extensive knowledge and/or prior experience with Standard software package and patch deployment methodologies, adhering to standard change control processes within large-size corporations.
Education:
Bachelor's degree or equivalent practical experience.
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