Network Systems Analyst

7 days ago


Austin, Texas, United States Ciber Full time
Job Description

At HTC Global Services, we're seeking a highly skilled Network Systems Analyst to join our team. As a key member of our IT infrastructure team, you'll play a critical role in ensuring the smooth operation of our global network and systems.

Key Responsibilities:

  • Manage software distribution, including MS Security Upgrades and standard desktop software, on a global basis.
  • Prioritize and coordinate security patch and software testing schedules and distributions.
  • Create custom reports and dashboards for use in planning corporate hardware and software requirements.
  • Work with corporate security to identify and remediate areas of workstation risks.
  • Provide 3rd level support for the SCCM infrastructure and standard desktop software.

Requirements:

  • 1-3 years' experience in SCCM, MS Intune, WSUS.
  • 1-3 years' Operating Systems Concepts - Active Directory, Security, OS Internals.
  • 1-3 years Networking concepts - DNS, Protocols, Devices.
  • Strong communication, problem-solving, and technical writing skills.
  • Excellent customer service and support skills required.

Preferred Skills:

  • 1-3 years ITIL Change Management.
  • Extensive knowledge and/or prior experience with Standard software package and patch deployment methodologies, adhering to standard change control processes within large-size corporations.

Education:

Bachelor's degree or equivalent practical experience.



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