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Food and Beverage Service Associate
2 months ago
Odawa Casino Resort is seeking a highly motivated and customer-focused F&B Service Staff to join our team. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Key Responsibilities:- Provide outstanding service to guests, ensuring their needs are met and exceeded.
- Prepare and serve food and beverages in a timely and efficient manner.
- Anticipate and respond to guest needs, using product knowledge to upsell and suggest additional items.
- Maintain a clean and organized environment, adhering to health and safety standards.
- Work collaboratively with colleagues to ensure seamless service delivery.
- Attend to guest complaints and concerns, escalating issues to management as necessary.
- Participate in ongoing training and development to enhance skills and knowledge.
- Minimum 1 year experience in the service industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Basic math skills and accuracy with cash handling.
- Ability to lift up to 50 pounds and stand for long periods.
- Flexibility to work varied shifts, including weekends and holidays.
- A fun and rewarding work environment.
- Opportunities for career growth and development.
- A competitive compensation package, including tips.
- A comprehensive benefits package, including health, dental, and vision insurance.