Senior Program Manager

4 weeks ago


Grand Rapids MI USA, United States Amphenol Borisch Technologies Full time
Job Summary

We are seeking a highly skilled Senior Program Manager to lead our Program Management team. The ideal candidate will have a strong background in customer service, leadership, and program management.

The Senior Program Manager will be responsible for overseeing the Program Management team, including Key Account Managers, Customer Account Representatives, and Admins. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

The successful candidate will have a Bachelor's degree in Business or a related field, and at least 5 years of customer service experience, with a minimum of 2 years in a manufacturing environment.

We offer a competitive salary and benefits package, including a unique full-time work schedule with every other Friday off, full medical, dental, and prescription drug insurance, and a generous 401(k) match.

Amphenol Borisch Technologies is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. We are committed to providing our employees with a positive and supportive work environment, and we are proud to be an Affirmative Action/Equal Employment Opportunity employer.

Key Responsibilities
  • Provide leadership and direction to the Program Management team
  • Supervise and coach Program team members
  • Help distribute and prioritize work between Program Management team members
  • Help Programs team members solve technical and program issues
  • Monitor and action Programs Dept KPIs/Metrics
Requirements
  • Bachelor's degree in Business or related discipline
  • Leadership experience, strongly preferred
  • Minimum 5 years' customer service experience
  • Minimum 2 years' experience in a manufacturing environment
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills
  • Excellent analytical skills


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