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Data Center Operations Manager

2 months ago

Hermiston, Oregon, United States Amazon Full time
About the Role

We are seeking a highly skilled Data Center Facility Manager to join our team at Amazon. As a key member of our Data Center Engineering Operations team, you will be responsible for overseeing the operations and management of our critical infrastructure systems, ensuring high availability and performance while maintaining a high level of quality and safety.

Key Responsibilities
  • Oversee all aspects of the data center's critical physical infrastructure, including UPS systems, generators, HVAC, and other critical systems.
  • Manage on-site teams of 24x7 shift technicians, sub-contractors, and vendors to ensure all work performed is in accordance with established practices, procedures, and safety protocols.
  • Drive safety and security culture and compliance within the team.
  • Hire, coach, and promote team members, responsible for team's career development and performance management.
  • Promote healthy team culture and peak morale.
  • Effectively and efficiently manage the operations budget and expenditures.
  • Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
  • Act as an escalation point for all facilities-related issues, overseeing operation and management of routine and emergency services on a variety of critical systems.
About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • A diverse and inclusive workplace where you can grow and develop your skills.
  • A culture that values learning and innovation, with opportunities to work on challenging projects and collaborate with talented professionals.
  • A competitive salary and benefits package, including comprehensive health insurance, retirement savings plan, and paid time off.
  • Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
Basic Qualifications
  • High school or equivalent diploma.
  • 4+ years of experience in a management position with 5 or more direct reports.
  • 5+ years of relevant work experience in a data center or other mission-critical environment with knowledge in UPS, Generators, HVAC, Evaporators, and other critical infrastructure, or 7+ years of Technical (Military/Trade School) training and/or experience.
Preferred Qualifications
  • Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline).
  • 5+ years of experience in a management position with 5 or more direct reports.
  • 7+ years of experience working in a data center or other mission-critical environment with an emphasis on building and equipment operation.
  • An excellent understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units.
  • Strong verbal and written communication skills, technical writing or business justifications (white paper experience).