Clinical Nurse Supervisor, Ambulatory Care Leader
4 weeks ago
The Clinical Nurse Supervisor, Ambulatory at Trinity Health is responsible for providing administrative and clinical leadership during clinic hours. This role assists the departmental and clinic leadership in planning and managing team members and resources to provide the highest quality patient care in a cost-effective manner.
Key Responsibilities:
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness, and mutual goal setting for optimal patient experience and outcomes.
• Solicits feedback on customer needs by performing ongoing assessments and rounding, and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and colleagues.
• Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support, and respect.
• Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
• Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards, and organizational policies and procedures.
• Communicates current evidence-based strategies, standards of care, and protocols with peers.
• Participates in and contributes to system and clinic-based quality initiatives, research, development of care protocols, and evidence-based activities that improve patient care and outcomes.
• Works with teams to develop, implement, and track results of quality improvement activities contributing to overall quality of care and regulatory requirements.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care, and in the performance of patient procedures.
• Applies the teaching-learning process to meet the learning and self-management needs of patients and families.
• Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters, and electronic communications.
• Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
• Recognizes patterns and problems in a specific patient population that require evaluation.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
Requirements:
• Associate's degree in Nursing from an accredited nursing program required.
• Current State of Illinois RN licensure required.
• A minimum of five years of experience as a Registered Nurse.
• BLS/CPR certification required.
• Analytical ability.
• Communication skills required to lead and teach.
• Ability to interact effectively with others in difficult situations.
• Ability to work effectively as a team member.
• Ability to promote positive working relationships and team-building skills.
• Ability to check documents for errors, closely examine specimens, images, or reports is required.
Preferred Job Qualifications:
• Bachelor's or Master's degree in nursing from an accredited nursing program.
• At least three years of experience.
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Oak Park, Illinois, United States Trinity Health Full timeJob SummaryThe Clinical Nurse Supervisor, Ambulatory Care Leader at Trinity Health assists the departmental and clinic leadership in providing administrative and clinical leadership during clinic hours. The Clinical Nurse Supervisor plans and manages team members and resources to provide the highest quality patient care with trained, professional, and...
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