Shift Lead

3 days ago


Kansas City, Missouri, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Opens and closes the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
  • Completes product returns, order voids, customer refunds, and cash drops to the safe.
  • Provides exceptional customer service, engaging with customers and patients to ensure a positive experience.
  • Models and shares customer service best practices with team members.
  • Assists with and coaches other team members on warehouse and vendor ordering processes.
  • Registers all related sales on assigned cash register, including records of scanning errors and price verifications.
  • Assists manager or assistant store manager in reviewing order exceptions and reverse logistics.
  • Maintains accurate inventory counts and ensures proper signage is displayed for accurate pricing of products.
  • Assists with exterior and interior maintenance, including requesting store or system repairs as needed.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Knowledge of store inventory control.
What We Offer:

Walgreens offers a competitive compensation package, including flexible hours and opportunities for professional growth and development.



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