Shift Lead

4 days ago

Kansas City, Missouri, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Responsibilities:
  • Open and close the store, including all required systems start-ups and ensuring the floor and stock room are ready for the business day.
  • Manage cash handling, including completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and patients, and resolving customer issues.
  • Assist with and coach other team members to work with warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assist manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.
  • Assist manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise.
  • Maintain accurate inventory counts, including basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Assists with separation of food items and product placement as specified by policies/procedures.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures, maintaining respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

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