Room Service Manager

4 weeks ago


Lanai, Hawaii, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that's as luxurious as our properties.

About the Role

We're seeking a highly motivated and experienced Room Service Manager to join our team at Four Seasons Resorts Lana'i. As a key member of our Food and Beverage team, you'll be responsible for leading the In Room Dining Department and ensuring that our guests receive the highest level of service.

Key Responsibilities
  • Lead and manage a team of In Room Dining staff to deliver exceptional service to our guests
  • Develop and implement strategies to improve service quality and efficiency
  • Monitor and control departmental expenses to ensure profitability
  • Collaborate with other departments to ensure seamless service delivery
  • Provide training and development opportunities to team members
Requirements
  • 2-3 years of experience in a supervisory or management role in Food and Beverage
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of food and beverage service, cost control, labor, maintenance, merchandising, and accounting
  • College degree in hotel/restaurant management or equivalent experience
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Comprehensive training and support
  • Collaborative and dynamic work environment
  • Discounts on hotel stays and other Four Seasons services

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional service and leading a high-performing team, we'd love to hear from you.


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