Lead Mitigation Specialist

2 weeks ago


Greensboro, North Carolina, United States Voda Cleaning & Restoration of Greensboro and Winston Salem Full time
Job Summary

Voda Cleaning & Restoration of Greensboro & Winston-Salem is seeking a skilled and detail-oriented Lead Mitigation Technician to join our team. As a critical member of our restoration team, you will be responsible for ensuring that company processes and procedures are followed, and customer satisfaction is exceeded.

Key Responsibilities
  • Respond to scheduled and emergency service restoration projects
  • Participate in on-call schedule
  • Obtain necessary documents and complete reports
  • Document job sites with detailed photos and notes
  • Perform moisture mapping and sketching mitigation jobs
  • Track equipment used on company jobs
  • Record and document moisture points, temperature, and relative humidity
  • Maintain a clean and organized work van
  • Communicate effectively with customers and managers
  • Perform property inspections and complete reports
  • Maintain project files
  • Attend and assist in conducting company meetings
Requirements
  • High school diploma or equivalent, plus 1-5 years of experience at a restoration company
  • Understanding of financial reports: Profit & Loss, Balance Sheet, Cash
  • Practice continued growth of knowledge in the restoration industry
  • Proficient technical skills, experience, and certification in the areas of services the Company provides
  • Willingness to learn the Voda way of Restoration, new programs, and documentation software
  • Effective communication and teamwork skills
About Voda Cleaning & Restoration

Voda Cleaning & Restoration of Greensboro & Winston-Salem specializes in a wide range of services to keep your home or business clean, fresh, and free from damage. We have the expertise and advanced techniques to deliver exceptional results in carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal.



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