Station Agent

2 weeks ago

Colorado Springs, Colorado, United States Turkish Airlines Full time

Station Agent Role at Turkish Airlines

We are seeking a highly skilled and enthusiastic individual to join our team as a Station Agent at Turkish Airlines. As a Station Agent, you will play a crucial role in providing exceptional passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office.

Key Responsibilities:

  • Arrival and Departure Coordination: Welcome passengers, facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration.
  • Flight Documentation: Prepare accurate and complete flight documents, place orders for daily catering services, and maintain comprehensive flight records.
  • Lost Baggage Resolution: Coordinate with the handling agent to locate and deliver lost items to their owners, and follow the compensation process accordingly.

Requirements:

  • Education: Bachelor's degree.
  • Residency: Permanent residence permit in the respective country.
  • Experience: Minimum of 1 year experience in civil aviation or tourism.
  • Skills: Excellent command of English, ability to thrive in high-pressure situations, strong oral and written communication skills, and demonstrated sense of responsibility.

About Turkish Airlines:

We strive to bring the world closer by making it move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes.

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