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Operations Coordinator

2 months ago

Foxborough, United States Stellix Global Services Full time
About Stellix Global Services

We collaborate with our customers and technology and service partners with a relentless co-innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services.

Benefits

  • Competitive Medical, Dental & Vision Insurance
  • Flexible Spending or Health Savings Accounts
  • Unlimited Vacation Time
  • 10 Paid Holidays
  • 12 Paid Weeks Maternity Leave
  • Retirement Savings: 401(k) and Employee Stock Ownership Plan
  • Pet Insurance
  • Employee Referral Bonus
  • Tuition Reimbursement
  • Company Paid STD, LTD, and Life Insurance

About Our Team

The Project Management Office (PMO) is comprised of a team of experienced project management professionals and critical thinkers who are passionate about delivering successful client projects in a structured and efficient manner. We use analytics to measure project progress and performance, set goals and metrics to stay on course, and adhere to project standards to keep projects organized and well governed. We strive to exceed customer and company expectations every day and are looking for the right person to join our rapidly expanding team.

The Role

We are currently recruiting a Project Manager to join our PMO team. This individual must be a precise, detail-oriented, customer-focused project manager with strong communication and relationship building skills who is disciplined and loves challenges. You will help our customers reach new levels of automated and digital capabilities while managing a range of projects in a rolling portfolio across several customer accounts and industries.

As the Project Manager, you will be expected to lead collaborative cross-functional teams and must possess the leadership skills to effectively delegate, support, and drive project team members to achieve outcomes. You must provide credible leadership in all aspects of automation and automation-related projects and operational activities. You will be responsible for maintaining project budgets, schedules, resource plans, issue logs, risk management and risk mitigation plans, and overall project quality documentation.

Key Responsibilities

  • Facilitate solutions to tough problems that span cross-functional teams.
  • Demonstrate organizational skills through your attention to detail and your systematic approach to managing complex projects.
  • Have good instincts, a strong curiosity, and the drive to solve complex business and technology problems.
  • Demonstrate team leadership skills and represent the company and project team well at all levels of an organization.
  • Possess strong verbal and written communication skills and the ability to interact with a diverse audience of technical and non-technical backgrounds.
  • Make visible to all your unwavering commitment to excellence, sense of purpose, and pride in a job well done; our projects are challenging, timelines are aggressive, and determination and a sense of ownership is at the core of being successful.

What You'll Do

  • Drive all areas of project execution to successfully deliver highly complex and time-sensitive projects. Our projects generally include multiple technical deliverables being orchestrated in parallel.
  • Manage all delivery responsibilities such as customer relationship management, team management, high-level technical direction, commercial management (contracts/POs), and schedule/resourcing management.
  • Maintain detailed project budgets including planning and financial management of both lump sum and time & materials projects.
  • Coordinate resources and create resource plans for your projects including cost estimating by function and by individual contributor, onboarding/offboarding of team members, developing and delivering effective communications and reports, while carrying an Executive presence at all times.
  • Travel to customer sites and interact directly with your clients. Travel can be up to 25% within the Greater Boston area or can go stretches without any travel.
  • Create and deliver presentations to all levels of the organization.
  • Continuously improve the effectiveness of the PMO through creating and/or updating operational SOPs.
  • Manage projects via established PMI norms whether waterfall, or agile based.
  • Manage software/product development projects as required via agile/scrum methodologies.
  • Manage outcome-based service level agreements and contracts via mixed methodologies, if required.
  • Conduct pre-project responsibilities (e.g. sales support, proposal contribution and generation, planning, and estimating activities) as needed; these activities lead to well-defined deliverables with associated work plans that provide a solid starting point for all work.
  • Lead post-project activities (e.g., continuous improvement, customer satisfaction, project to site transition, training, mentoring, customer adoption services, outcome delivery).

Requirements

  • 5-8 years of experience including 3+ years as Project Manager or related experience.
  • Versatility and willingness to take on projects of varying scope and complexity.
  • Experience working on External and/or Client Facing projects.
  • Experience managing matrixed teams on enterprise-level projects.
  • B.S. in engineering discipline preferred.
  • Knowledge of Engineering Services and Solutions; Consulting experience preferred.
  • Experience managing project finances including earned value management and other financial KPI's for large capital and operational projects.

Equal Opportunity Employer

Stellix and its affiliates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.