Customer Service Associate

1 week ago


Lewes, Delaware, United States Jeanine O'Donnell - State Farm Agent Full time

Job Title: Customer Service Associate

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As an Agent Team Member, you will be responsible for establishing relationships with customers, educating them about insurance options, and developing leads to market appropriate products and services.

Key Responsibilities:

  • Establish customer relationships and follow up as needed.
  • Use a customer-focused review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market products and services.

What We Offer:

  • Group Life Insurance Benefits
  • 401K
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

Salary Estimate:$40,000 - $60,000 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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