Customer Service Representative

3 weeks ago


Buffalo, New York, United States V & J Holding Companies, Inc. Full time
About the Role

We are seeking a Customer Service Representative to join our team at Auntie Anne's in Mckinley Mall. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing food products, and maintaining a clean workspace.

Responsibilities:
  • Prepare dough and roll, twist, and bake pretzel products and variations
  • Prepare drinks (lemonade, soda, specialty) and assemble orders for guests
  • Exhibit a friendly, courteous attitude towards guests, following the GUESTS acronym (greet, urgency, eye contact, suggestive selling, thank you, smile in voice)
  • Work within a team to service guests and operate cash registers in accordance with policy
  • Maintain a clean workspace by sanitizing workstations, counter areas, washing dishes and utensils throughout shifts, breaking down, cleaning, and putting away equipment, utensils, dishes, and supplies at closing, and sweeping/mopping floors throughout shifts and at close

The estimated salary for this role is approximately $16-$20 per hour, depending on experience. We offer employee discounts, flexible scheduling, and free food and snacks to our team members.

About Auntie Anne's:

Auntie Anne's is part of the V & J Holding Companies, Inc. family, a company that values customer satisfaction and provides opportunities for growth and development. Our stores are located in various shopping malls across the country, offering a dynamic work environment for our employees.



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