Account Manager

3 days ago


Charlotte, North Carolina, United States The Blood Connection Full time
Account Manager Job Description

The Blood Connection is seeking a highly motivated and organized Account Manager to join our Donor Resources Department. As an Account Manager, you will be responsible for managing existing blood drive accounts, maximizing their production, and finding new accounts to work efficiently with corporate resources.

Key Responsibilities:
  • Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals
  • Establish blood drive projections in line with Divisional resources and needs
  • Develop potential sponsor leads and strategize recruitment tactics well in advance of blood drive dates
  • Hold external stakeholders responsible for helping to achieve drive goals and effectively communicate with donor chairpersons and donor groups pre, during, and post drive event
  • Encourage creativity and successful campaigns to increase donor participation at blood drives and implement all TBC marketing programs
  • Exhibit teamwork within division to help ensure Divisional goal is met and establish committees to recruit donors and volunteer at drives
  • Coordinate meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal
  • Provide superior customer service to blood donors, blood donor groups, internal and external customers
  • Establish patronage and relationships with blood drive sponsor groups and educate the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection
Requirements:
  • College degree preferred
  • Outside sales and/or marketing experience of 2 years preferred or related experience
  • Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support
  • Experience with Microsoft Office including PowerPoint, Excel, and Word
  • Valid Driver's License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to organize and prioritize workload and meet deadlines
  • Excellent analytical, organizational, interpersonal, verbal, and written communications skills
  • Strong computer skills
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers

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