Technical Support Specialist

4 days ago


New Freedom, Pennsylvania, United States Johnson Controls International Full time
{"title": "Technical Support Specialist", "content": "Job Summary

Johnson Controls International is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Field Sales & Service organization, you will provide technical support to our Data Center Accounts on a global basis.

Key Responsibilities
  • Provide day-to-day technical support to key Data Center Accounts via site visit, phone, fax, or email.
  • Create and maintain technical service bulletins, service letters, and updates to the Solutions Database.
  • Process warranty claims in a timely and consistent manner.
  • Interact with quality management and engineering to improve overall life cycle cost.
Requirements
  • Bachelor's degree in engineering or a related Technical/Scientific field.
  • Minimum of eight (8) years' of technical experience with a knowledge of HVAC&R products.
  • Proficiency in Microsoft Suite Applications and Internet software.
  • Able to travel up to 25% both domestically and internationally.
About Johnson Controls International

Johnson Controls International is an equal employment opportunity and affirmative action employer. We are committed to providing a diverse and inclusive work environment.

", "lang_code": "en"}

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