Senior Manager, Systems Infrastructure Lead

4 weeks ago


San Francisco, California, United States San Francisco Health Plan Full time
Job Summary

San Francisco Health Plan is seeking a highly experienced Senior Manager, Systems Infrastructure to lead our Systems Infrastructure & Security team. The successful candidate will have a strong background in managing hardware and software maintenance, training, and consultation, as well as experience in recommending and implementing internal controls based on HIPAA security guidelines.

Key Responsibilities:

  • Oversee the Systems Infrastructure & Security team and its designated responsibilities, including system administration, help desk support, production services, server administration, security, production database administration, disaster recovery, and change control.
  • Plan, organize, direct, control, and evaluate the operations of information systems and electronic data processing (EDP), including daily membership load, encounter processing, capitation run, and check processing.
  • Implement procedures for electronic data processing and computer systems operations and development.
  • Manage the computer systems budgets and expenditures.
  • Lead all staff under the Infrastructure and Systems Development team.
  • Oversee production database administration.
  • Collaborate with management in other service areas, resolving resource allocation issues and managing projects.
  • Develop a Disaster Recovery (DR) program and work with the business community on developing a Business Continuity Plan (BCP).
  • Ensure the Information Security team develops and implements information security guidelines.
  • Monitor Information Security Program compliance and effectiveness with the SFHP's other compliance and operational assessment functions.
  • Collaborate with regulatory bodies, other legal entities, and organization officers in any compliance reviews or investigations.

Requirements:

  • A Bachelor's degree in Computer Science or related field.
  • 7 or more years of experience in information technology.
  • At least 5 years of people management/leadership experience, preferably in an information technology environment.
  • CISM, CISSP security credentials or equivalent preferred.
  • Experience managing a team, promoting teamwork, and encouraging new ideas.

What We Offer:

  • Health benefits, including medical, dental, and vision coverage.
  • Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
  • Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.
  • Professional development: Opportunities for tuition reimbursement, professional license/membership.

About SFHP:

San Francisco Health Plan is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County.

San Francisco Health Plan is proud to be an equal opportunity employer, committed to a work environment that supports, inspires, and respects all individuals, and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.



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