Customer Service Team Supervisor

3 weeks ago


Los Angeles, California, United States Jenis Splendid Ice Creams LLC. Full time
Company Overview
Jeni's Splendid Ice Creams LLC is a certified B Corp headquartered in Columbus, Ohio. Our company culture emphasizes creativity, innovation, and community involvement. We are committed to providing our customers with high-quality products and exceptional customer service.

We are seeking a skilled Team Leader to join our team in Los Angeles. The ideal candidate will have experience leading shifts, managing teams, and providing excellent customer service. The position offers a competitive salary of $30.53 per hour (estimated), with opportunities for growth and professional development.

The successful candidate will be responsible for leading shifts, training new employees, and maintaining store operations. They will also be expected to provide exceptional customer service, manage cash handling and inventory, and maintain a clean and safe work environment.

Key Responsibilities:
• Lead shifts and train new employees
• Manage cash handling and inventory
• Maintain a clean and safe work environment
• Provide exceptional customer service
• Develop and implement strategies to improve sales and customer satisfaction

Requirements:
• 1-2 years of leadership experience in retail or food service
• Excellent communication and interpersonal skills
• Ability to lift up to 25 pounds and stand for long periods
• Availability to work flexible hours, including weekends and evenings

Benefits:
• Competitive salary of $30.53 per hour (estimated)
• Opportunities for growth and professional development
• Comprehensive benefits package, including health insurance and paid time off
• Discount on all Jeni's products

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