Retail Operations Leader

4 weeks ago

Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Job Overview

Position Title: Retail Store Manager II

Base Salary: $48,099.45

Compensation: Additional compensation may be provided based on relevant experience.

POSITION SUMMARY:

The Retail Store Manager II is accountable for the successful operation of a Goodwill retail outlet, adhering to the organization's policies and standards. Responsibilities include managing the processing of donations for resale or salvage, effective staff leadership, and achieving sales and production targets. The Retail Store Manager II exemplifies a positive demeanor, outstanding customer service, and team collaboration while promoting Goodwill's mission and vision within the community.

KEY RESPONSIBILITIES:

Store Management

  • Oversees the retail store operations focused on the resale of donated items, ensuring sales and production objectives are met while managing expenses.
  • Monitors daily production targets, ensuring timely placement of products on the sales floor; conducts regular audits.
  • Evaluates and prices household goods and furniture to maximize financial returns; promptly reports donation shortages and collaborates for timely deliveries.
  • Ensures compliance with pricing and grading standards for all merchandise.
  • Manages the salvaging process in accordance with established guidelines; collaborates with the Recycling Center for pickups.
  • Maintains merchandising standards through effective inventory classification and display.
  • Creates seasonal displays to enhance store image and drive sales.
  • Handles cash reconciliation and maintains accurate operating records; prepares daily transaction reports for accounting purposes.
  • Actively participates in risk management by reporting security concerns.
  • Addresses customer inquiries and complaints, ensuring fair and efficient service by store personnel.
  • Maintains consistent communication with the Sales Director.

Team Leadership

  • Responsible for comprehensive staff management, including recruitment, training, and performance evaluations.
  • Develops work schedules and assigns tasks to optimize operational efficiency.
  • Processes payroll accurately and timely, ensuring employee time records are maintained.
  • Ensures a safe working environment; investigates incidents and documents findings per policy.
  • Conducts regular staff meetings to encourage communication and feedback.
  • Performs additional duties as required.

EDUCATION AND EXPERIENCE:

  • High School diploma or equivalent is required.
  • A minimum of two years of retail or management experience at an Assistant Manager level or higher is required.
  • Higher education may substitute for experience.

CERTIFICATIONS:

  • Must possess a valid driver's license and meet insurance requirements.

SUPERVISORY SCOPE:

  • Reports directly to the Sales Director.
  • Supervises a team of 8-12 full and part-time retail staff.

QUALIFICATIONS:

To excel in this role, candidates must demonstrate the ability to perform essential duties effectively. Reasonable accommodations may be made for individuals with disabilities.

LANGUAGE SKILLS:
Bilingual in English and Spanish is preferred.

SKILLS AND ABILITIES:

  • Proficient in basic computer skills, including Microsoft Office applications.
  • Strong interpersonal skills with the ability to communicate effectively with diverse groups.
  • Excellent customer service skills with a knack for conflict resolution.
  • Ability to create appealing merchandise displays and understand marketing principles.
  • Competence in basic math for calculating discounts and other financial figures.

PHYSICAL DEMANDS:

Must be able to lift up to 50 pounds and frequently lift or carry items weighing up to 25 pounds. The role may require standing for extended periods, walking, reaching, climbing, and other physical activities.

WORK ENVIRONMENT:

Employees may encounter moving mechanical parts, humid conditions, and moderate noise levels.

EOE/MFDV

  • Retail Operations Supervisor

    4 weeks ago

    Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

    Job OverviewPosition Title: Retail Store Manager IIBase Salary: $48,099.45Compensation: Additional compensation may be considered based on relevant experience.POSITION SUMMARY:The Retail Store Manager II is accountable for overseeing the operations of a Goodwill retail location, ensuring adherence to the organization's policies, procedures, and standards....

  • Retail Operations Supervisor

    3 weeks ago

    Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

    About GoodwillGoodwill is dedicated to fostering opportunities for individual and professional advancement. Join us in honoring Reverend John S. German's vision of 'Not a charity, but a chance'.Position: Retail Operations SupervisorCompensation: $17.50 per hourWe are looking for enthusiastic candidates to become part of our team as Retail Operations...

  • Retail Operations Supervisor

    4 weeks ago

    Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

    Job OverviewPosition Title: Retail Store Manager IIBase Salary: $48,099.45Compensation: Additional compensation may be considered based on relevant experience.POSITION SUMMARY:The Retail Store Manager II is accountable for the effective management of a Goodwill retail outlet, ensuring adherence to the organization's policies, procedures, and standards. This...

  • Restaurant Shift Leader

    6 hours ago

    Parkville, Maryland, United States Panda Express Inc Full time

    About the RoleWe are seeking a highly motivated and organized Shift Leader to join our team at Panda Express Inc. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated associates.Key ResponsibilitiesLead a team of associates to ensure excellent...

  • Pharmacy Operations Manager

    1 week ago

    Parkville, Maryland, United States Walgreens Full time

    Job Description:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer...

  • Retail Sales Associate

    3 weeks ago

    Parkville, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to be the most trusted and loved local food retailer in our community.Why Work at Giant Food?We value our employees and offer opportunities for career advancement, training,...

  • Petco Grooming Salon Leader

    2 weeks ago

    Parkville, Maryland, United States Petco Full time

    Petco Grooming Salon LeaderAre you passionate about providing exceptional grooming services to pets and their owners? Do you have a strong background in pet grooming and leadership skills? We're seeking a talented Petco Grooming Salon Leader to join our team!Job Summary:As a Petco Grooming Salon Leader, you will be responsible for leading and managing the...

  • Youth Justice Operations Leader

    4 weeks ago

    Parkville, Maryland, United States CoHealth Full time

    Position OverviewAs an integral part of cohealth, the Operations Manager will oversee the Parkville Youth Justice Precinct, driving the transformation of service delivery in alignment with the guidelines set forth by the Department of Justice and Community Safety (Youth Justice).Key Responsibilities- Engage in critical thinking and problem-solving to address...

  • Retail Sales Associate

    4 weeks ago

    Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

    Job Summary:The Sales Associate is a vital role within our retail team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our donors and shoppers.**Key Responsibilities:**Provide outstanding customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.Operate...

  • Retail Pharmacy Technician

    4 weeks ago

    Parkville, Maryland, United States Northern Pharmacy & Medical Equip Corp Full time

    Job OverviewPosition Type: Part-Time (25-30 hours per week)Role Summary:The Retail Pharmacy Technician plays a crucial role in supporting the medication dispensing process. This position involves a variety of responsibilities aimed at ensuring efficient pharmacy operations and excellent customer service.Conduct order entry tasks and assist in the medication...

  • FT Key Holder

    3 weeks ago

    Parkville, Maryland, United States Flynn O'Hara Uniforms Full time

    Job SummaryFlynn O'Hara Uniforms, a leading supplier and retailer of high-quality school uniforms, gym wear, and medical attire, is seeking a highly skilled and experienced FT Key Holder to join our team. As a Key Holder, you will be responsible for managing sales, operations, asset protection, and human resources functions of the store to ensure a great...

  • Area Manager, Maryland

    1 day ago

    Parkville, Maryland, United States The Apothecarium Full time

    Job SummaryWe are seeking an experienced Area Manager to oversee our Maryland dispensaries and drive sales growth. As a key member of our retail operations team, you will be responsible for managing multiple stores, developing and implementing sales strategies, and ensuring exceptional customer experiences.Key ResponsibilitiesMonitor and analyze business...

  • Area Manager, Maryland

    8 hours ago

    Parkville, Maryland, United States The Apothecarium Full time

    Job SummaryWe are seeking a highly skilled and experienced Area Manager to join our team at TerrAscend. As a key member of our retail operations team, you will be responsible for managing and overseeing multiple dispensaries within Maryland, driving sales growth, and ensuring exceptional customer experiences.Key ResponsibilitiesMonitor and analyze business...

  • Asset Protection Specialist

    2 days ago

    Parkville, Maryland, United States Giant Food Full time

    Job Title: Asset Protection SpecialistGiant Food is seeking a skilled Asset Protection Specialist to join our team. As a key member of our retail security team, you will be responsible for protecting our company's assets by investigating losses, preventing shrinkage, and ensuring a safe and secure shopping environment for our customers.Key...

  • Chief Financial Officer

    3 weeks ago

    Parkville, Maryland, United States The University of Melbourne Full time

    About the RoleThe Chief Financial Officer (CFO) plays a crucial role in ensuring the financial sustainability required to realise the University of Melbourne's strategic vision. A key member of the Executive team, reporting directly to the Chief Operating Officer (COO), the CFO leads a team of approximately 250 across vital functions, including accounting &...

  • Sales Associate

    4 weeks ago

    Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

    Job Summary:The Sales Associate is a vital member of our retail team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our donors and shoppers.**Key Responsibilities:**Provide outstanding customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.Operate...

  • Customer Service Representative

    4 days ago

    Parkville, Maryland, United States Giant Food Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Clerk to join our team at Giant Food. As a Service Clerk, you will play a critical role in ensuring our store remains well-stocked, visually appealing, and provides an exceptional shopping experience for our customers.Key ResponsibilitiesStock shelves and maintain a clean and...

  • Automotive Store Manager

    7 hours ago

    Parkville, Maryland, United States Mavis Tire Supply Full time

    Job Title: Automotive Store ManagerAt Mavis Tire Supply, we are seeking a highly skilled and experienced Automotive Store Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our retail store location, ensuring maximum profitability through effective sales, inventory management, and...

  • Grocery Store Associate

    4 days ago

    Parkville, Maryland, United States Giant Food Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Grocery Store Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.Key ResponsibilitiesProvide excellent...

  • Loss Prevention Associate

    4 weeks ago

    Parkville, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food stands as a premier grocery retailer in the Baltimore-Washington region, serving over 2 million customers weekly and generating annual revenues exceeding $5 billion. Founded in 1936, Giant has grown to operate more than 160 locations across D.C., Maryland, Virginia, and Delaware. The company's mission extends beyond mere product...