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Sales Associate

2 months ago

Parkville, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Job Summary:

The Sales Associate is a vital member of our retail team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our donors and shoppers.

**Key Responsibilities:**

  • Provide outstanding customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.
  • Operate the cash register with accuracy and efficiency, adhering to cash handling policies and procedures.
  • Maintain a clean and organized sales floor, ensuring a positive shopping environment for customers.
  • Prepare donated items for display, including sorting, pricing, tagging, and hanging them for sale.
  • Ensure merchandise quality and identify items for disposal, adhering to Goodwill's quality control standards.
  • Adhere to safety and housekeeping standards, maintaining a safe and healthy work environment.
  • Demonstrate a professional and adaptable demeanor, willing to take on various job tasks and responsibilities.
  • Promote Goodwill's mission and values, embodying our commitment to empowering individuals in our community.

**Requirements:**

  • High School diploma or equivalent preferred.
  • Previous experience in retail, cash handling, or customer service is advantageous.

**Physical Requirements:**

The Sales Associate must be capable of lifting items weighing up to 50 pounds, with frequent lifting and carrying of objects up to 25 pounds. Standing for extended periods, walking, reaching, climbing, stooping, kneeling, crouching, pushing, and pulling may be necessary. Ability to talk and hear regularly. Frequent use of hands and fingers for object handling.

**Work Environment:**

The Sales Associate will work in a fast-paced retail environment, exposed to moving machinery, wet/humid conditions, airborne particles, and outdoor weather. Noise levels are generally moderate.