Patient Access Specialist, Part Time, 2nd Shift
4 days ago
We are seeking a highly skilled Patient Access Specialist to join our team at Northwestern Medicine. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our services. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service to patients and families, ensuring a positive experience throughout their interaction with our healthcare system.
- Collect and verify patient demographic information, ensuring accuracy and completeness.
- Utilize computer applications efficiently to manage patient data, schedules, and insurance information.
- Collaborate with healthcare teams to ensure timely and effective patient care.
- Participate in quality improvement initiatives to enhance patient satisfaction and operational efficiency.
- High school diploma or equivalent required.
- 2-3 years of customer service or medical office experience preferred.
- Excellent interpersonal, verbal, and written communication skills.
- Proficiency in computer data-entry/typing.
- Ability to read, write, and communicate effectively in English.
- Additional education or training in healthcare finance or insurance.
- Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.
At Northwestern Medicine, we are committed to providing a positive and supportive work environment that fosters growth and development. As a Patient Access Specialist, you will have the opportunity to make a meaningful difference in the lives of our patients and families, while also advancing your own career goals.
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