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RN, Care Advisor 1

2 months ago

Jersey City, New Jersey, United States Chapters Health System Full time
About the Role

We are seeking a skilled and compassionate RN, Care Advisor to join our team at Chapters Health System. As a key member of our interdisciplinary team, you will provide high-quality patient care and support to patients and their families in their homes, assisted living facilities, nursing homes, or hospitals.

Key Responsibilities
  • Make after-hours visits to patients to assess their needs and provide direct care.
  • Develop and implement individualized care plans to address patients' physical, emotional, and spiritual needs.
  • Collaborate with other healthcare professionals to ensure seamless care coordination and communication.
  • Provide education and support to patients, families, and caregivers on disease management, symptom control, and end-of-life care.
  • Document patient interactions and care provided in accordance with company policies and procedures.
Requirements
  • Current RN license in the state where the employee will be working.
  • Minimum of one year of nursing experience, with hospice or hospital experience preferred.
  • Previous experience working with an EMR/EHR system.
  • Ability to effectively communicate in English (verbal and written), with bilingual Spanish preferred.
  • Valid driver's license and automobile insurance.
  • Reliable transportation to meet patients' needs.
  • Excellent critical decision-making and problem-solving skills.
  • Excellent clinical and assessment skills.
  • Ability to use equipment with visual and auditory mechanisms.
  • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines.
  • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service.
  • Strong patient service skills.
  • Information seeking/probing skills.
  • Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits.
  • Ability to work in a cooperative team environment.
  • Ability to exhibit a sense of urgency in daily work activities.
  • Skilled in computer operations; proficiency in MS Office software applications, online research, and proven data entry and navigation skills.
  • Available to work shifts to accommodate extended hours of operation as scheduled.
  • Ability to perform sedentary work with frequent interruptions.
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families.
  • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations.
  • Active BLS for healthcare professionals from the American Heart Association or Red Cross.
Competencies
  • Satisfactorily complete competency requirements for this position.
Responsibilities of All Employees
  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all state, federal, and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures, and standard practices.
  • Observe the Company's health, safety, and security practices.
  • Maintain the confidentiality of patients, families, colleagues, and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental, and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with coworkers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.