Medical Billing Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Care Manager to join our team at US01 AllCare Plus Pharmacy, Inc. The successful candidate will be responsible for contacting insurance companies to obtain correct eligibility information, performing benefit investigations, and assisting patients with copay assistance programs.
Key Responsibilities:
- Answer in-bound calls and assist customers with pharmacy-related services
- Obtain client information by answering telephone calls, interviewing clients, and verifying information
- Contact insurance companies for benefit investigation and coverage eligibility
- Complete prior authorizations with attention to detail and accuracy
- Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs
- Provide customers with courteous, friendly, fast, and efficient service
- Update job knowledge by participating in educational opportunities and training activities
- Work efficiently both individually and within a team to accomplish required tasks
- Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures
Requirements:
- High School diploma required, associate degree or higher preferred
- Minimum 2+ years' experience in medical billing, insurance verification, or similar patient services experience preferred
- Demonstrated time management skills, planning and prioritization skills, ability to multi-task and maintain prioritization of key projects and deadlines
- Demonstrated effective presentation skills, ability to motivate others, excellent interpersonal (written and verbal) communication skills
- Demonstrated effectiveness to work cross-functionally within a team
- Demonstrated ability to work effectively in an independent environment
- Demonstrated ability to build relationships with customers and third parties
- Demonstrated ability to adapt to a fast-paced, changing work environment and responsibilities
- Fully competent in MS Office (Word, Excel, PowerPoint)
- Excellent documentation accuracy
- Drive and enthusiasm for supporting customers
- Excellent listening and problem-solving skills
- Experience using a CRM and integrated telephony platform a plus
- Previous data entry experience and ability to type 30wpm+
- Bilingual (Spanish) highly desirable
What We Offer:
- Competitive hourly rate of $22/hour
- Opportunity to work in a dynamic and growing company
- Professional development opportunities
- Collaborative and supportive work environment
About Us:
US01 AllCare Plus Pharmacy, Inc. is a leading provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
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