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Customer Service Representative

2 months ago

Akron, Ohio, United States Matrix Innovations Full time
{"title": "Customer Service Representative", "content": "Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and ensuring customer satisfaction.

Your Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Document customer interactions and feedback
  • Collaborate with internal teams to resolve customer issues
Your Profile
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in using PC applications and software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
", "lang_code": "de"}