Financial Counselor

9 hours ago


St Petersburg, Florida, United States Orthopaedic Solutions Management Full time
Job Overview

Orthopaedic Solutions Management is seeking a highly skilled Financial Counselor to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the efficient and effective management of patient accounts.

Key Responsibilities
  • Manage patient accounts, ensuring timely and accurate billing and payment processing.
  • Provide exceptional customer service to patients, responding to inquiries and resolving billing-related issues in a professional and courteous manner.
  • Collaborate with healthcare providers and insurance companies to resolve billing discrepancies and ensure accurate reimbursement.
  • Monitor and analyze account activity, identifying areas for improvement and implementing strategies to optimize revenue cycle performance.
  • Develop and maintain relationships with patients, healthcare providers, and insurance companies to ensure seamless communication and resolution of billing-related issues.
  • Stay up-to-date on regulatory requirements and industry best practices, ensuring compliance with all relevant laws and regulations.
Requirements
  • High School Diploma or equivalent required; degree in healthcare administration or related field preferred.
  • Minimum 5 years of experience in medical billing or revenue cycle management.
  • Knowledge of CPT/ICD-10 coding and insurance reimbursement practices.
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills, with ability to identify and resolve complex billing-related issues.

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