H&M Sales Associate

2 weeks ago


Hickory, North Carolina, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. You will be the face of our brand, providing fashion advice and styling expertise to help customers find their perfect outfit.

Key Responsibilities
  • Actively greet and engage with customers to provide a personalized shopping experience
  • Support in maintaining a neat and tidy sales floor, including folding, hanging, displaying, and merchandising garments
  • Unload delivery trucks, receive, open, and unpack merchandise, and label with security tags
  • Process, stock, and replenish garments on the sales floor and stock room
  • Ring up transactions, issue receipts, and fold and place merchandise in bags
  • Educate customers on our H&M Loyalty program and promote our brand
  • Share knowledge and skills with colleagues to build a positive working environment
  • Work in accordance with H&M standards and local legislation to ensure customer and colleague safety
Qualifications
  • Passionate about customer service and fashion
  • Ability to multitask in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn
  • Team player with a flexible approach
  • Ability to lift over 20 pounds and stand for long periods
Why Work for H&M Group
  • Dynamic, team-driven work environment
  • Endless growth and development opportunities
  • Dress your personality and enjoy a discount on our brands

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