Sales Representative
4 weeks ago
Sales Associate Job Description
At Bob Moore Auto Group, we are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for selling new and pre-owned vehicles to customers, providing exceptional customer service, and meeting sales targets.
Key Responsibilities:
- Follow the sales process outlined by management to ensure a seamless customer experience.
- Make regular customer contacts through various means, including floor time, phone calls, mail, and personal visits.
- Obtain necessary training for factory qualifications and product knowledge for each model sold.
- Perform regular contacts with previous customers and report performance to the sales manager.
- Present all customer offers to purchase a vehicle to management.
- Prepare and process required paperwork to finalize vehicle sales.
- Deliver vehicles to customers and process trade-ins as requested by management.
- Develop a long-term outside prospecting plan and spend time generating new clients daily.
- Improve personal selling skills and enforce safety precautions specific to the work area.
Minimum Qualifications:
- Valid driver's license without restrictions that affect the ability to operate company-owned vehicles and maintain a clean driving record.
- Previous automotive sales or customer service experience.
- High School Diploma or GED preferred and/or equivalent work experience.
Knowledge, Skills, and Abilities:
- Excellent interpersonal, time management, and organizational skills.
- Ability to identify and achieve targeted goals.
- Excellent written and verbal communication skills and the ability to understand verbal and written instructions.
- Ability to work well with a range of individuals.
- Ability to prioritize various tasks.
- Ability to clearly communicate with customers and coworkers to ensure an excellent customer experience.
- Ability to work independently and/or as part of a team.
- Ability to effectively respond to inbound and outbound phone calls.
- Excellent attention to detail, professional demeanor, and a positive 'can-do' attitude.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
- The employee is frequently required to sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, and stoop, kneel, or crouch.
- The employee must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 pounds, and the employee is occasionally required to lift in excess of 100 pounds with proper assistance.
- Specific vision abilities required by this job include close vision and distance vision.
- Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.
Working Conditions:
- While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.
Travel Requirements:
- While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.
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