Telecommunications Product Expert

20 hours ago


Littleton, Colorado, United States Peerless Marketing Full time
Job Description
Company Overview:
Peerless Marketing is a leading provider of telecommunications services, committed to delivering exceptional customer satisfaction through innovative solutions and expert customer service.

Job Summary:
We are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, resolving complaints and issues, and promoting our products and services.

Responsibilities:
  • Provide product and service information to customers, respond to inquiries, and resolve complaints in a timely and professional manner
  • Process order requests, answer questions, and address concerns in a positive and empathetic way
  • Stay up-to-date with industry trends, product knowledge, and company policies to ensure excellent customer service
  • Work effectively in a fast-paced environment, meeting productivity and quality standards
  • Participate in training sessions, workshops, and meetings to develop skills and knowledge

Requirements:
  • High school diploma or equivalent required; degree in communications, marketing, or related field preferred
  • 1-2 years of customer service experience in a similar industry or role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills, attention to detail, and organizational abilities

Benefits:
  • Competitive salary: $48,000 - $60,000 per year
  • Opportunities for career growth and advancement
  • Comprehensive training program
  • Ongoing mentorship and support

How to Apply:Contact us at Peerless Marketing for more information about this exciting opportunity.

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