Customer Service Representative/Parts Delivery Specialist
2 weeks ago
We are seeking a highly skilled Customer Service Representative/Parts Delivery Specialist to join our team at Everglades Equipment Group. This role is responsible for generating new business, building customer relationships, and providing exceptional service to our customers.
Key Responsibilities- Parts Delivery and Sales: Run a routine parts delivery route to customers, providing value and support to customers, and selling and marketing parts and service sales such as extended warranties, parts stocking plans, maintenance plans, machine inspections, overhauls, standard job quotes, and special monthly parts promotions.
- Customer Relationship Building: Perform follow-up calls at customer locations on complete goods and major parts and service, address customer concerns, and resolve problems effectively and satisfactorily.
- Technical Support: Provide limited technical support where applicable or requested by management.
- Product Presentations: Participate in product presentations at customer clinics, pre-Expo Meetings, John Deere Days, and meetings held outside the dealership.
- Experience: 2+ years' experience in an agricultural or turf related role with involvement in activities such as sales, service, training, or other related work.
- Education: High School Diploma or equivalent experience.
- Skills: Excellent customer relationship skills, ability to write and speak effectively to individuals and groups, ability to use standard desktop load applications such as Microsoft Office and internet functions, and Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Loxahatchee Groves, Florida, United States Everglades Equipment Group Full timeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative/Part Delivery Specialist to join our team at Everglades Equipment Group. As a key member of our parts sales and service team, you will be responsible for generating new business, building customer relationships, and providing exceptional customer service.Key...
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