Foundations Specialist

3 weeks ago

Washington, Washington, D.C., United States Groundworks Full time
Job Overview

At Groundworks, we are committed to delivering exceptional customer service and providing innovative solutions for foundation repair and water management. We are seeking a skilled Foundations Specialist to join our team in the Pittsburgh, PA area.

The successful candidate will be responsible for partnering with customers to inspect and service pre-existing company installed foundation repair and water management solutions. They will also provide additional solutions options and support our customers' needs.

Salary and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

  • Base pay + commission with no earnings cap
  • Average annual earnings: $120,000
  • Company vehicle and gas card provided
  • Full-time non-seasonal work
  • Pre-qualified, high-quality appointments with no cold-calling required
  • Advanced leadership training opportunities from a promote-from-within culture
  • Benefits include medical, dental, vision, long/short-term disability, life insurance, 401(k) with company match, PTO after applicable waiting periods
  • Equity in North America's leading foundation repair and water management company
Job Responsibilities

The Foundations Specialist will be responsible for:

  • Executing scheduled appointments with customers
  • Traveling to customers' homes based on assigned appointments
  • BUILDING LONG-TERM RELATIONSHIPS WITH CUSTOMERS AND PROFESSIONALLY REPRESENTING THE COMPANY
  • Recommending additional products and services to enhance or improve original installations or remedy potential issues through established processes and procedures
  • Performing annual customer maintenance visits, examining work previously completed
  • Performing reactive service appointments, diagnosing, and fixing any issues
  • Installing additional products purchased by the customer as necessary
  • Adhering to safety regulations and procedures when carrying out responsibilities
  • Examining solutions installed by the company and determining potential warranty or non-warranty work
  • Communicating job status (completions and complications) and submitting necessary documentation to the Service Manager and customer as required
Qualifications and Requirements

To be successful in this role, you should have:

  • 1+ years of proven sales experience preferred but not required
  • Construction/Home Improvement experience preferred
  • Proven customer relations experience preferred
  • High school diploma or GED or equivalent experience
  • A valid, non-restrictive driver's license is required
About Us

Groundworks is the nation's largest privately held foundation services company, offering unparalleled customer service and expertise in foundation repair and water management. We pride ourselves on being a nationwide family of visionaries who put our customers first and strive to accomplish what no other foundation repair company has ever achieved before.

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