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Customer Service Associate

2 months ago

Elkhorn, Nebraska, United States Cutchall Management Full time
Cutchall Management - Exciting Career Opportunity

Position: Cashier and Greeter

Role Overview:
As a Cashier and Greeter, you will play a crucial role in ensuring a positive experience for our guests. Your responsibilities will include:
  • Greet customers warmly and efficiently upon arrival.
  • Manage incoming phone inquiries with professionalism.
  • Organize and oversee a waitlist when necessary.
  • Process customer transactions accurately while providing insightful recommendations.
  • Handle takeout orders and manage cash transactions seamlessly.
  • Maintain a friendly and professional demeanor at all times.
  • Assist team members as required to foster a collaborative environment.
  • Address customer needs and resolve any concerns effectively.
  • Serve as a knowledgeable resource for guests regarding the restaurant's offerings and promotions.
  • Execute various tasks assigned by management, including stocking supplies and maintaining cleanliness.
Qualifications:

Reliable transportation is essential.
Must be at least 19 years old.

Physical Requirements:
  • Consistent and punctual attendance is required.
  • Ability to work in varying temperature conditions.
  • Adherence to uniform standards and a well-groomed appearance is mandatory.
Skills and Competencies:
  • Strong communication skills with customers and team members.
  • Basic proficiency in mathematics, reading, and writing.
  • Familiarity with computer operations.
  • Ability to handle transactions with precision.
  • Excellent multitasking skills.
  • Understanding of workplace safety protocols.
  • Relevant certifications as necessary.