Technical Applications Scientist

1 month ago


Oceanside, California, United States Thermo Fisher Scientific Full time

pstrongJobDescription:/strong/ppTheTechnicalApplicationsScientistisakeyroleatThermoFisherScientific,responsibleforprovidingremotepreandpost-salestechnicalsupporttocustomersandfieldpersonnel.Thisoffice-basedpositionrequireson-sitepresence4daysaweek./ppstrongResponsibilities:/strong/pulliProvidetechnicalsupportformolecularbiologyproductlinesandservicesbyansweringcustomertechnicalinquiriesviaphoneoremail./liliApplyallavailableresourcestoresolvecustomertechnicalissuesandescalatewhennecessary./liliParticipateinfrequenttrainingonproductsandcontinuingeducationonnewapplicationsandtechnologiestoremainatthecuttingedgeofscientificknowledge./liliAccuratelyrecordpertinentinformationfromcustomercontactsintheCustomerRelationshipManagementsystem./liliSummarizetrendsandtechnologyastechnicaltips,FAQs,andtroubleshootingguides./liliRecommendchangestoknowledgedatabases,thewebsite,andothercompany-manageddatabasesoftechnicalinformation./liliPresenttechnicalupdatestocolleaguesandcontributetodepartmentmeetings./liliParticipateinadditionalspecialteamorindividualprojects./li/ulpstrongMinimumQualifications:/strong/pulliProventechnicalwritingcapabilitiesandinterpersonalskills./liliAcceptscandidateswithaB.S.,B.A.,M.S.,orequivalentexperienceinmolecularbiologyorarelatedfield./lili3+yearsoflaboratoryexperienceinmolecularbiologytechniquesrequired,withexperienceincloning,nucleicacidapplications,andend-pointPCRbeingmostapplicable./liliProventrackrecordtoquicklylearnlargeamountsofnew,complextechnicalinformation./liliProvenabilitytoeffectivelycommunicate,bothorallyandinwriting,tocustomersandcolleagues./liliAbilitytoeffectivelymanagemultiplepriorities,inafast-pacedenvironment./liliProblem-solvingability./liliDigitalliteracy,includingspreadsheet,database,wordprocessing,andInternetapplications./li/ulpstrongPreferredQualifications:/strong/pulliAPh.D.orequivalentexperience,includingpost-doctoralexperience./liliPriorexperienceincustomerservice./liliExperienceinanappliedsciencearea(i.e.,foodandanimalhealth,clinicalresearch,diagnostics,etc)./li/ulpstrongCompensationandBenefits:/strong/ppThesalaryrangeestimatedforthispositionbasedinCaliforniais$66,000.00–$90,000.00.Thispositionmayalsobeeligibletoreceiveavariableannualbonusbasedoncompany,team,and/orindividualperformanceresultsinaccordancewithcompanypolicy./ppWeofferacomprehensiveTotalRewardspackagethatourU.S.colleaguesandtheirfamiliescancounton,whichincludes:/pulliAchoiceofnationalmedicalanddentalplans,andanationalvisionplan,includinghealthincentiveprograms./liliEmployeeassistanceandfamilysupportprograms,includingcommuterbenefitsandtuitionreimbursement./liliAtleast120hourspaidtimeoff(PTO),10paidholidaysannually,paidparentalleave(3weeksforbondingand8weeksforcaregiverleave),accidentandlifeinsurance,andshort-andlong-termdisabilityinaccordancewithcompanypolicy./liliRetirementandsavingsprograms,suchasourcompetitive401(k)U.S.retirementsavingsplan./liliEmployees'StockPurchasePlan(ESPP)offerseligiblecolleaguestheopportunitytopurchasecompanystockatadiscount./li/ul



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