Quality and Sustainability Manager

1 week ago

Charlotte, North Carolina, United States Novolex Full time
Join Our Team as a Quality and Sustainability Manager

We are seeking a highly skilled Quality and Sustainability Manager to join our team at Novolex. As a key member of our organization, you will be responsible for the development, implementation, and management of our Forestry Program to ensure compliance with various forestry standards and meet our customers' sustainability goals.


Key Responsibilities
  • Lead and support initiatives that promote and sustain our Forestry Program.
  • Develop, implement, and manage procedures, record-keeping methods, and associated processes to meet compliance requirements for multiple forestry programs.
  • Maintain compliance with our Quality Systems related to document control, record-keeping, corrective action, and internal audits.
  • Manage Forestry claims processes and work with associates in multiple business units to establish and ensure the maintenance of accurate and timely claims credit tracking.
  • Work with Sourcing and Supplier Quality regarding forestry requirements for paper suppliers' products. Ensure suppliers and products are compliant. Communicate and resolve nonconformances.
  • Ensure an accurate forestry logo approval process and maintenance of records and act as a single point of accountability for trademark accuracy.
  • Maintain records in shared systems for easy access by business units and stakeholders.
  • Draft policies and required documents such as product group lists, self-declarations, and sustainable forestry policy for review and approval by the Forestry Management Team.
  • Ensure documents are maintained and up to date.
  • Conduct internal and external audits. Lead the certification audit process and address nonconformances to the program and systems that may result from the audits.
  • Assess the program and standards and analyze data regularly to improve the program. Present and implement ideas and findings to the Forestry Management Team for feedback and agreement.
  • Consider short-term and long-term implications related to business unit variations that will impact the forestry program. Maintain compliance while working with variation.
  • Develop and conduct training.
  • Work collaboratively with manufacturing facilities' local management and quality team to ensure programs are implemented at the plants.
  • Respond to sales and customer requests for information, capabilities, surveys, and compliance related to the Forestry Program.
  • Report on program compliance as defined.
  • Other tasks to support Quality, Sales, Sourcing, and Forestry initiatives.

Requirements
  • Bachelor's Degree and a minimum of 5 years of related work experience.
  • Minimum 3 to 5+ years of experience with FSC, SFI, and PEFC Forestry Programs.
  • Experience with quality systems, including ISO, food safety, or other compliance programs is a plus.
  • Must be proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
  • Strong reading comprehension, listening, verbal, and written communication skills are required.
  • Team player with ability to build lasting productive business relationships with hourly employees, management, and peers.
  • Must possess a high degree of professionalism while working with outside organizations and customers.
  • Ability to work collaboratively, understand requirements of complex processes, analyze data, present ideas, and listen to feedback.
  • Ability to work from home, flexible hours, including weekends when required.
  • Strong ability to plan, prioritize, and multi-task in a fast-paced environment.
  • Strong analytical, organizational, and auditing skills required.
  • Critical decision maker with the ability to work independently.
  • Must have experience in a manufacturing environment and be comfortable on the plant floor or in an office environment.
  • Ability to travel as required to meet the job requirements, may be up to 70%.

What We Offer

We offer a comprehensive and competitive benefits package that includes medical, dental, and vision insurance, as well as a variety of other well-being resources focused on mental, physical, and financial health. Specific benefits and well-being programs may vary depending on where you work.


We also offer opportunities for advancement, including skills development, advanced education programs, and training and development programs. Our company-wide commitment to sustainability is built upon three pillars: our products, our operations, and our people. Each is critically important to our growth and future as a business.


We are committed to giving back to the local communities that support us. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility-level support of activities in the communities where our employees live and work.


We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.

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