Medical Assistant
22 hours ago
We are seeking a skilled Medical Assistant to join our team at AdvantageCare Physicians. As a key member of our ambulatory care team, you will provide high-quality patient care and administrative support in a fast-paced medical office environment.
About the Role- Assist healthcare providers with clinical services and administrative tasks to support population health and best-in-class care.
- Work under the supervision of a Practice Administrator and collaborate with Nurse Managers to ensure seamless patient care.
- Demonstrate excellent customer service skills, warm greetings, and friendly conversation with patients and guests.
- Answer telephones professionally, utilize standard ACP greeting, and schedule patient appointments accurately.
- Verify insurance coverage, process forms, and perform complete registration of patient demographic and financial information.
- Check-out patients, thank them for their visit, and solicit feedback on quality of service.
- Take messages from individuals contacting the medical facility by telephone, deliver messages to intended recipients, and escalate calls according to ACPNY call escalation policy.
- Collect cash from patients, provide receipts, and reconcile end-of-day payments.
- Coordinate internal and external referrals, scheduling appointments, and providing reminders and directions to specialists' offices.
- High School diploma or GED required; Associate degree preferred.
- Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for national certification exam within 18 months of hire.
- Minimum 1 year experience as a medical assistant in an ambulatory care setting (R).
- Competitive salary: $45,000 - $55,000 per year, based on experience.
- Ongoing training and professional development opportunities.
- A supportive work environment and collaborative team.
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