Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Fidelity Information Services. As a Senior Customer Support Specialist, you will be responsible for providing exceptional customer support to our business customers, resolving complex issues, and escalating critical problems to the proper teams.
Key Responsibilities- Provide timely and effective customer support via phone, email, or instant messaging to business customers.
- Process a high volume of customer inquiries and resolve a targeted percentage of those inquiries.
- Troubleshoot customer problems, identify root causes, and use tools and resources to determine how to resolve customer problems.
- Escalate complex issues to the proper teams and follow up on escalated issues with coaching and mentoring to learn appropriate solutions.
- Track and document inbound support requests and ensure proper notation of customer problems or issues.
- Update customer information and ensure accurate entry of contact information.
- Meet standards of job, including quality standards, adherence to schedule, and average handle time.
- May provide guidance and/or mentoring to less experienced associates.
- High school diploma or equivalent required.
- Three or more years of experience in a call center or customer service-related job in a service industry.
- One or more years of financial services experience preferred.
- Excellent customer service skills, knowledge of company products and services, and ability to work independently and in a team environment.
This is a full-time position that requires overtime work. The successful candidate will be required to undergo a drug test and background check, including a criminal record check.
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Customer Service Representative
3 weeks ago
New York, New York, United States Customer Service Open House Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Customer Service Open House. As a Counter Service Associate, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Take food orders and serve food over the...
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Customer Service Representative
5 days ago
New York, New York, United States Catholic Health Service Full timeJob SummaryCatholic Health Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our Single Business Office, you will be responsible for ensuring customer satisfaction by providing timely and accurate information to patients and their families.Key Responsibilities:Resolve customer...
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Customer Service Representative
2 weeks ago
New York, New York, United States Guardian Service Industries Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional service to our clients and tenants, ensuring a welcoming and professional environment.Key Responsibilities:Greet visitors and guests in a...
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Customer Service Representative
2 weeks ago
New York, New York, United States Guardian Service Industries Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional service to our clients and tenants, ensuring a welcoming and professional environment.Key Responsibilities:Greet visitors and guests in a...
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Customer Service Representative
2 weeks ago
New York, New York, United States Catholic Health Service Full timeJob SummaryCatholic Health Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our Single Business Office, you will be responsible for providing exceptional customer service to patients, responding to inquiries, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
3 weeks ago
New York, New York, United States 61st Street Service Corp Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at 61st Street Service Corporation. As a key member of our front desk team, you will be responsible for expediting patient flow, meeting and greeting patients, and providing exceptional customer service.Responsibilities:Obtain and verify patient...
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Customer Service Representative
6 days ago
New York, New York, United States 61st Street Service Corp Full time{"Job Title": "Customer Service/Front Desk Representative", "Job Summary": "Expedite patient flow, meet and greet patients, collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging, answer phones. Interact with referring physician...
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Customer Service Representative
2 weeks ago
New York, New York, United States 61st Street Service Corp Full time{"Job Title": "Customer Service/Front Desk Representative", "Job Summary": "Expedite patient flow, meet and greet patients, collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging, answer phones. Interact with referring physician...
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Customer Service Representative
2 weeks ago
New York, New York, United States Lake Shore Sa Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Lake Shore Savings Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling a variety of...
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Customer Service Representative
4 days ago
New York, New York, United States Vaco Los Angeles Full timeCustomer Service Representative Job DescriptionJob Summary:Vaco Los Angeles is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintain a positive and professional attitude towards...
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Customer Service Representative
2 weeks ago
New York, New York, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a skilled customer service representative to join our team at Domino's Pizza LLC. As a customer service representative, you will be responsible for communicating with customers and co-team members to process orders both over the phone and in person. Your excellent people skills and great personality will enable...
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Customer Service Representative
7 days ago
New York, New York, United States One Call Concepts Full timeJob Title: Customer Service Representative **Job Summary** We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at One Call Concepts. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering incoming calls, and resolving customer...
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Customer Service Representative
2 weeks ago
New York, New York, United States Guardian Service Industries Full timeJob SummaryGuardian Service Industries is seeking a highly skilled and detail-oriented Receptionist to join our team in Manhattan, NY. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth day-to-day operation.Key ResponsibilitiesProvide top-notch customer...
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Customer Service Representative
2 weeks ago
New York, New York, United States U-Haul Full timeU-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider joining the U-Haul team as a U-Box Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused...
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Customer Service Representative
1 week ago
New York, New York, United States Vaco Los Angeles Full timeCustomer Service RepresentativeJob Summary:Vaco Los Angeles is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintain a positive and professional attitude towards customers at...
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Customer Service Representative
6 days ago
New York, New York, United States Signature Flight Support Corporation Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met. Key...
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Customer Service Representative
2 weeks ago
New York, New York, United States Daily Innovaties Full timeAbout the Job**Customer Service Representative**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Daily Innovaties. As a Customer Service Representative, you will be the primary point of contact for all inquiries and issues involving internet customer service.Key Responsibilities:Actively seek skilled...
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Customer Service Representative
2 weeks ago
New York, New York, United States Vaco Los Angeles Full timeCustomer Service RepresentativeJob Summary:Vaco Los Angeles is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintain a positive and professional attitude towards customers at...
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Customer Service Representative
2 weeks ago
New York, New York, United States Walgreens Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Duane Reade. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...
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Customer Service Representative
4 weeks ago
New York, New York, United States Domino's Franchise Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both over the phone and in person.Key Responsibilities:Communicate effectively with customers and colleagues...
