Implementation Payroll Specialist

6 hours ago


Atlanta, Georgia, United States TSR Consulting Services, Inc. Full time
Job Title: Implementation Payroll Consultant

At TSR Consulting Services, Inc., we are seeking an experienced Implementation Payroll Consultant to join our team. As an Implementation Payroll Consultant, you will be responsible for implementing the TotalSource Solution for new clients, utilizing a consultative approach to assess current state, map to the PEO co-employment structure, and develop solutions where gaps exist.

Key Responsibilities:
  • Analysis: Conduct client conversion and benefits meetings, review and confirm components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices, and Human Resources in a consultative manner with the Key Client contact(s). Ensure understanding of the co-employment relationship and initiate and implement the products and services as outlined in the contract.
  • Benefit Administration: Review original benefit elections in sales process and consult with client regarding any desired changes, discuss health care compliance, and any qualification rules related to the rapidly changing healthcare environment. Configure benefit administration tools based on client benefit elections (plans, contributions, etc). Responsible for auditing all paperwork and systems during to ensure a substantially error-free delivery of plans and services.
  • Project Management: Manage the completion of tasks and provide timely and accurate input on project status to the Client, Benefits, 401(k), Division Implementation, HR, Payroll, and Sales. Audit and resolve any issues related to client paperwork and systems during the conversion period through closure. Ensure benefits enrollment deadlines are met, payroll is set up (and run twice), and all products/services are set up correctly before transitioning the client to service.
  • Client Management: Own the client relationship during the initial relationship with client, manage client expectations, overcome configuration and compliance issues, deliver messaging, address billing issues, and drive the reasons they bought PEO. Also, own the results of the implementation survey/client satisfaction.
Preferred Qualifications:
  • Communication Skills: Uses effective communication skills to consult with clients.
  • Presentation Skills: Communicates with client and employees at all levels professionally and effectively.
  • Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions and implement actions. Anticipates, identifies, eliminates, and resolves problems in a timely manner.
  • Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.
  • Customer Focus: Demonstrates a strong focus on customer service.
  • Project Management: Accomplishes project requirements by monitoring results, controlling resources, and modifying project plan. Overcomes unforeseen obstacles/barriers.


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