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Digital Community Engagement Specialist

2 months ago

Jersey City, New Jersey, United States Worldwide Placement Full time

Community Management Role

We are seeking a skilled Digital Community Engagement Specialist to join our team at Worldwide Placement. As a key member of our community management team, you will be responsible for developing and implementing community engagement strategies to drive brand loyalty and customer retention.

Key Responsibilities:

  • Manage and moderate online communities, including social media platforms and forums.
  • Identify and engage with brand ambassadors, collaborators, and influencers to expand the reach of our community.
  • Plan and execute online events and campaigns to increase community engagement and brand awareness.
  • Develop and implement community engagement strategies to drive brand loyalty and customer retention.
  • Proficiency in social media management and community platform management.
  • Ability to analyze customer insights and data to inform community engagement strategies.
  • Knowledge of online marketing and branding principles.
  • Familiarity with customer relationship management (CRM) tools.
  • Creative thinking and problem-solving skills.
  • Ability to work independently and manage multiple projects simultaneously.

Requirements:

  • Proven experience as a community manager or similar role, preferably in a digital or online environment.
  • Strong understanding of community management best practices and trends.
  • Experience in managing online communities, including social media platforms and forums.
  • Familiarity with analytics tools to track community engagement metrics.

Software:

  • Airtable, ClickUp, or any task management software.

Location:

  • Global (Remote)

Work Type:

  • Full-time

About Us:

Worldwide Placement is a global company that offers a range of services and solutions to businesses and individuals. We are committed to providing exceptional customer service and support to our clients.