IT Configuration and Management Specialist

5 days ago


Denver, Colorado, United States Qualis Full time
Overview

Qualis Corporation is a leading provider of IT services to the DoD, seeking an experienced IT Configuration and Management Specialist to support the delivery of IT service management activities across multiple site locations.

Job Summary

This position is responsible for supporting the plan and execution of audits of configuration data, validating enterprise configuration management items, and ensuring process continuity across multiple locations. The successful candidate will possess strong analytical and problem-solving skills, with experience in configuration management and IT service management.

Responsibilities
  • Auditing and Reporting: Perform regular audits of configuration data to ensure accuracy and consistency, and generate reports on findings.
  • Change Management: Process change requests, impact evaluations, and CCBs for the ITSM System, ensuring seamless integration with existing processes.
  • Configuration Identification: Focus on the attributes and relationships of CIs maintained in the CMDB, identifying areas for improvement and implementing changes as needed.
  • Configuration Administration: Administer and support the construction of the CMS, including CI types, naming conventions, attributes, and relationships.
  • Asset Management: Support the procurement, tagging, and tracking of all IT assets, ensuring accurate location and identification of owners.
  • Compliance and Governance: Ensure developers and configuration system users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases, and templates.
Requirements
  • Bachelor's degree in Information Technology, Computer Science or related field
  • Manager Level - 4 to 7 years' experience in configuration management required
  • Analyst Level - 0-4 years of experience in IT process/configuration management required
  • Must hold an active DoD Secret security clearance
  • 2+ years of JIRA experience preferred
Compensation and Benefits

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience. Qualis Corporation offers a competitive benefits package, including health insurance, retirement plans, and paid time off. We are committed to hiring and retaining a diverse and talented workforce who can contribute to the mission and vision of the Company.

We are an Equal Opportunity Employer/M/F/Vet/Disabled and a Participant in E-Verify.



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