Senior Contact Center Engineer

1 day ago


Bentonville, Arkansas, United States Walmart Full time

**Job Description**

We are seeking a Senior Software Engineer to develop Contact Center solutions using NICE inContact studio scripting and Java. As a member of the Core Contact Center engineering team, you will work closely with Product teams to understand requirements and convert them into solutions.

The ideal candidate will have expertise in Contact Center systems, complex NICE inContact scripting, and development in a fast-paced environment. Responsibilities include developing Contact Center solutions, utilizing NICE inContact studio scripting and Java, maintaining Contact Center systems, and following best practices in development.

**Requirements**

The minimum qualifications for this position include a Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area. Alternatively, 5 years' experience in software engineering or related area may be considered.

Preferred qualifications include a Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area.



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