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Customer Support Associate

2 months ago

Woodridge, Illinois, United States Orbus Full time
{"title": "Customer Support Associate", "description": "

At Orbus, we're committed to delivering exceptional visual communication solutions to our clients. As a Customer Support Associate, you'll play a vital role in ensuring our customers receive the best possible experience. Your responsibilities will include communicating with customers via phone, email, and live chat to answer their questions, processing orders, and managing product inventory. You'll also work closely with other departments to ensure customer expectations are met.

""Key Responsibilities:""

  • Communicate with customers to resolve inquiries and issues
  • Process orders and manage product inventory
  • Collaborate with other departments to meet customer expectations

""Requirements:""

  • Associate degree or one year of related experience
  • Proficiency in Microsoft Office
  • Ability to type 40 words per minute
  • Excellent verbal and written communication skills

""What We Offer:""

  • Competitive starting pay of $18.00/hour with potential for $20.00 after 90 days
  • A dynamic and creative work environment
  • Opportunities for growth and development

""How to Apply:""

Submit your resume and complete a Culture Index survey to take the next step in your career. We're an aggressively growing company looking for candidates who are seeking long-term employment and want to be rewarded for their positive contribution. We offer great benefits, including medical, dental, vision, and life insurance, a company-matched 401(k), paid-time-off, and more.

", "lang_code": "en-US"}