Customer Service Ambassador

19 hours ago


Ohio City, Ohio, United States Workoo Technologies Full time

**About the Job at Workoo Technologies**

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We are seeking an exceptional Customer Service Representative to join our team at Workoo Technologies. This role requires a strong passion for delivering outstanding customer experiences and ensuring complete satisfaction.

The ideal candidate will have a proven track record of over-achieving quota, strong phone contact handling skills, and excellent communication and presentation skills. Additionally, they should be familiar with CRM systems and practices, possess a customer-oriented mindset, and be able to adapt/respond to different types of characters.

This role offers a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as opportunities for growth and development within the company. If you are a motivated individual who thrives in a fast-paced environment and is committed to providing exceptional customer service, we encourage you to apply.

**Key Responsibilities:**

  • Maintain customer accounts by recording account information and resolving product or service problems.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.

**Requirements:**

  • Proven customer support experience.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.

**What We Offer:**

  • A competitive salary range of $45,000 - $60,000 per annum.
  • Opportunities for growth and development within the company.
  • A dynamic and supportive work environment.


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