Collision Center Manager

14 hours ago

Des Moines, Iowa, United States Teds Body Shop Inc Full time
Job Title: Collision Center Manager

At Teds Body Shop Inc, we are seeking a highly skilled and experienced Collision Center Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our auto body shop, managing the repair team, and ensuring seamless communication between customers, technicians, and insurance providers.

Key Responsibilities:
  • Team Leadership: Provide leadership and direction to the repair team, including technicians, painters, and support staff.
  • Workflow Management: Plan, organize, and manage the repair process to ensure efficient and timely completion of repair jobs.
  • Quality Assurance: Ensure repairs are executed to the highest industry standards and meet customer expectations.
  • Customer Interaction: Interact with customers, addressing inquiries, explaining repair procedures, and providing accurate estimates.
  • Estimating and Invoicing: Review damage assessments and prepare accurate repair estimates.
  • Damage Assessment: Thoroughly assess vehicle damage, identifying all necessary repair work and creating a detailed list of parts and labor requirements.
  • Parts Coordination: Coordinate with the parts department to ensure timely availability of required parts for repairs.
  • Inventory Management: Manage parts and materials inventory, ensuring availability for repairs and minimizing downtime.
  • Technical Expertise: Stay current with automotive repair techniques, industry trends, and technological advancements.
  • Health and Safety: Enforce and promote a safe working environment for all team members.
  • Budget Management: Monitor and control shop expenses, including labor, materials, and overhead costs.
  • Reporting: Generate regular reports on repair progress, team performance, and financial metrics.
  • Vendor and Customer Relations: Build and maintain relationships with vendors, suppliers, and insurance partners.
  • Continuous Learning: Attend training sessions, workshops, and educational programs to enhance your knowledge and skills in automotive body repair.
Qualifications:
  • Bachelor's degree in Business, Automotive Management, or related field; equivalent experience may be considered.
  • Proven experience in automotive repair management, preferably in an auto body shop setting.
  • Strong leadership skills with the ability to motivate and develop a high-performing team.
  • Proficiency in automotive repair processes, terminology, and industry best practices.
  • Excellent communication and interpersonal skills for effective customer interactions and team collaboration.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficiency in using computer software applications for estimating, scheduling, and reporting.
  • Problem-solving skills and the ability to make sound decisions under pressure.
  • Familiarity with regulatory requirements and safety standards within the automotive repair industry.
  • Proven experience as an estimator with at least four years of relevant experience.
  • Registered with I-Car and Have Current I-Car training as well as I-Car Platinum.
  • Valid driver's license and clean driving record.
  • Strong knowledge of automotive repair processes, parts, and labor requirements.

This role involves a combination of office work and shop floor presence. It may require prolonged periods of standing, walking, and occasionally lifting heavy objects.

The Collision Center Manager plays a crucial role in maintaining the shop's reputation for excellence, customer satisfaction, and operational efficiency. This leadership position contributes significantly to the overall success of our auto body shop.

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