Center Operations Manager

1 day ago


Des Moines, Iowa, United States CSL Plasma Full time
The Opportunity

The Center Manager reports to the Associate Director of Operations (ADO). This position is located on-site at our center in Des Moines, IA. The Role

Key Responsibilities
  • Oversee center operations, production goals, and monitor net yields.
  • Implement improvement plans to enhance donor retention and efficient donor flow.
  • Ensure compliance with Company SOPs, federal, state, and local regulations.
  • Manage financial oversight, including setting annual budgets and ensuring monthly financial targets are met.
  • Oversee overall center quality compliance, ensuring the business is inspection-ready.
  • Meet with QA to discuss regulatory and customer requirements.
  • Communicate quality concerns or issues to the Associate Director of Operations.
  • Participate in audits with quality personnel and the Quality team to develop corrective action plans.
  • Follow HSE and OSHA procedures, ensuring compliance with regulations and training.
  • Conduct recruitment, training, counseling, and termination.
  • Manage employee turnover within center operations.
Requirements
  • Bachelor's Degree preferred or equivalent combination of education and professional work experience (4 years minimum).
  • Minimum 2 years of management experience responsible for overseeing the activities of others.
Benefits

CSL offers the following benefits for this full-time position:

  • Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage.
  • Company-provided basic life insurance and Short- and Long-Term Disability.
  • The option to participate in CSL's 401(k) Savings Program.
  • Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business.
  • Paid observed holidays as designated by the Company.
About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma at https://www.cslplasma.com/.

CSL's Commitment to Diversity and Inclusion

CSL Plasma is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our customers and the communities we serve. Learn more about our commitment to diversity and inclusion at https://www.cslplasma.com/diversity-and-inclusion/.



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