Customer Service Coordinator

7 days ago


Oakdale, California, United States Kristen Eaton - State Farm Agent Full time
Job Overview
Kristen Eaton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.

This role offers an excellent opportunity for growth and development within the insurance industry. If you are committed to delivering outstanding customer service and are eager to learn and grow, we invite you to apply.

About the Role
The ideal candidate will have previous experience in a receptionist or customer service role, with strong communication and interpersonal skills. They will be comfortable engaging in sales conversations and have basic computer skills, including Microsoft Office and CRM systems.

Responsibilities:
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Salary and Benefits
We offer a competitive salary of $45,000 per year, plus benefits, including simple IRA, bonus based on performance, flexible schedule, health insurance, paid time off, training & development, and more.

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