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Clinical Specialist

2 months ago

Dallas, Texas, United States Rep-Lite Full time
Job Title: Clinical Specialist - Medical Device

We are seeking a skilled Clinical Specialist to join our team at Rep-Lite. As a Clinical Specialist, you will play a crucial role in supporting healthcare professionals in the safe and proficient operation of our medical device.

Key Responsibilities:
  • Provide on-site support to customers, educating them on the safe use of our device.
  • Configure and customize device setups according to company guidelines and customer needs.
  • Conduct end-user training sessions and in-services to ensure optimal use and understanding of the device.
  • Offer go-live support during the product's initial deployment in various care settings.
  • Proactively assess customer needs and provide solutions to ensure satisfaction.
  • Collaborate with Territory Managers to ensure a seamless experience for our clients.
  • Maintain proficiency with the product through company-provided training.
  • Meet and maintain vendor credentialing requirements, including immunizations and other medical prerequisites.
  • Complete expense and hourly reports accurately and on time.
Qualifications:
  • Healthcare background with current skills as a Nurse, NP, PA, or other Allied Health professional.
  • Minimum of 2 years of experience in frontline care or a specialty clinic.
  • Customer service mindset with high initiative, accountability, and professionalism.
  • Technical proficiency with Windows, MS Office Suite applications, and networks.
  • Strong communication, presentation, training, and interpersonal skills.
  • Bilingual in Spanish/English is a plus.
  • Able to commit to 2-3 days of availability, Monday through Friday.
Travel Requirements:
  • Flexibility to travel overnight and work across multiple accounts within a territory.
  • Must reside within 1 hour of a major US airport and have reliable transportation for assignments 2-4 hours from home.
  • Mileage and expenses are covered, including a technology allowance.