Custom Framer

4 weeks ago

Alpharetta GA, United States Michaels Stores, Inc. Full time

Michaels Stores, Inc. is seeking a skilled Custom Framer to join our team. As a Custom Framer, you will be responsible for creating memorable framing solutions for our customers. Your primary duties will include adhering to Standard Operating Procedures (SOPs) and Company programs, embracing and executing personal designer by using Elevated ABC Deliver to build relationships with all customers, and completing framing orders with a high degree of quality and on time. Additionally, you will maintain the ready made frame department and other assigned areas, including SISO and Directed Replenishment. You will also deliver friendly customer service, help customers shop and find what they are looking for, and provide a well-merchandised and in-stock store for the customer to shop. Furthermore, you will follow Standard Operating Procedures (SOPs) and Company programs, support shrink and safety programs, interact with others in an accepting and respectful manner, and remain positive and respectful, even in difficult situations. You will also participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget, operate cash register and execute cash handling to standards, acknowledge customers, help locate product and provide solutions, and assist with Omni channel processes. To be successful in this role, you will need basic computer skills and basic measuring skills, as well as the ability to operate the framing equipment and glass cutter. Retail experience and experience selling products and/or services to customers are preferred. This is a part-time position that requires regular bending, lifting, carrying, reaching, and stretching, as well as the ability to move throughout the store and remain standing for long periods of time. If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation. The work environment is a public retail store setting, taking care of our customers, with all public areas being climate-controlled. Some stock rooms may not be climate-controlled, and some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutter and heat press, and work hours include nights, weekends, and early mornings. Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAELS.

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