Automotive Operations Director
2 weeks ago
About Preston Automotive Group
\Preston Automotive Group has been a leading provider of vehicle sales and maintenance services across the Delmarva region since 1975.
\We operate 11 different brands in 15 cities, with a strong commitment to our family-oriented culture and community involvement.
\Our team is dedicated to delivering exceptional customer experiences, and we're seeking a skilled Automotive Service Manager to join our ranks.
\Key Responsibilities:
\- \
- Oversee daily operations of the service department, ensuring efficient workflow and timely service delivery.\
- Lead a team of automotive technicians and service advisors, promoting high-quality standards and excellent customer service.\
- Maintain accurate records of service history, vehicle repairs, and inventory.\
- Implement safety protocols and compliance with industry standards.\
- Collaborate with other departments for seamless operations.\
- Develop and train staff to enhance their skills and knowledge.\
- Stay current with industry trends and technology advancements.\
- Manage budgeting, cost control, and financial performance of the service department.\
- Ensure all employees adhere to company policies and procedures.\
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Requirements:
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- Able to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.\
- 5+ years of automotive service management experience preferred.\
- Strong leadership and team management skills.\
- Excellent communication and customer service abilities.\
- In-depth knowledge of automotive systems, diagnostics, and repair processes.\
- Proficiency in using automotive service software and tools.\
- Budgeting and financial management experience.\
- ASE certification or equivalent is a plus.\
- Strong problem-solving and decision-making skills.\
- Commitment to safety and compliance.\
- A passion for the automotive industry and customer satisfaction.\
- Valid driver's license with an acceptable, safe driving record.\
- High school diploma or the equivalent.\
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Benefits:
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- Aggressive compensation package, including an estimated salary of $70,000 - $90,000 per year.\
- Medical, dental, and vision insurance.\
- 401(K) retirement plan with company match.\
- Generous paid time off program.\
- Employee discounts on vehicle purchases and services.\
- Ongoing training and development programs.\
- Opportunities for career advancement and professional growth.\
- \
About You
\We're looking for a highly skilled and experienced Automotive Service Manager who shares our commitment to excellence and customer satisfaction.
\If you have a passion for the automotive industry and a proven track record of success, we encourage you to apply.
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