Service Department Leader
2 weeks ago
Preston Automotive Group Job Description
\We are seeking a dynamic and experienced Automotive Service Manager to lead our service department and drive business growth.
\The successful candidate will be responsible for overseeing daily operations, managing a team of technicians and advisors, and maintaining high-quality standards.
\Key responsibilities include:
\- \
- Managing and optimizing workflow to ensure timely service delivery.\
- Maintaining accurate records of service history, vehicle repairs, and inventory.\
- Implementing safety protocols and compliance with industry standards.\
- Collaborating with other departments for seamless operations.\
- Developing and training staff to enhance their skills and knowledge.\
- Staying current with industry trends and technology advancements.\
- Managing budgeting, cost control, and financial performance of the service department.\
- Ensuring all employees adhere to company policies and procedures.\
- \
Salary and Benefits
\The estimated annual salary for this position is $80,000 - $110,000, depending on experience.
\We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(K) retirement plan with company match.
\Additional benefits include generous paid time off, employee discounts on vehicle purchases and services, and ongoing training and development programs.
\Requirements:
\- \
- Able to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.\
- 5+ years of automotive service management experience preferred.\
- Strong leadership and team management skills.\
- Excellent communication and customer service abilities.\
- In-depth knowledge of automotive systems, diagnostics, and repair processes.\
- Proficiency in using automotive service software and tools.\
- Budgeting and financial management experience.\
- ASE certification or equivalent is a plus.\
- Strong problem-solving and decision-making skills.\
- Commitment to safety and compliance.\
- A passion for the automotive industry and customer satisfaction.\
- Valid driver's license with an acceptable, safe driving record.\
- High school diploma or the equivalent.\
- \
About Us
\Preston Automotive Group has been a trusted provider of vehicle sales and maintenance services across the Delmarva region since 1975.
\We operate 11 different brands in 15 cities, with a strong commitment to our family-oriented culture and community involvement.
\Our team is dedicated to delivering exceptional customer experiences, and we're seeking a skilled Automotive Service Manager to join our ranks.
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